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Control Panel Documentation User Guide for Left Menu Skin

 

Forwards

 

Related Docs:  

Mailboxes

You can have any or all your email forwarded to an outside email account or to a different email address within your domain. Here you can learn how to:

 

Creating a Forward

To create a forward, do the following:

  1. Select Mail Info in the Mail Info menu.
  2. At the bottom of the page that appears, click Add new mail resource:

  3. Choose Mail forward from the drop-down list and click Next:

  4. Agree with the charges, if any.
  5. On the page that appears, create the forwarding rule:

    • Local e-mail address: the address your mail will be forwarded from.
    • Remote e-mail address: the address your mail will be forwarded to. In case it is your local address, you must write it in full.

 

Configuring a Forward

To configure a forward, do the following:

  1. Click the forward. This will open its properties on the right:

  2. Configure forward properties:
    • Local: the local address your mail is forwarded from.
    • Remote: any local or external address your mail is forwarded to.
    • Catch All: if it's on, any email sent to a nonexistent account on your domain will be forwarded to the remote address(es).
      Example: you have a forward from president@example.com pointing to webmaster@example.com. If you mark this forward as catch all, incoming mail will be forwarded to webmaster@example.com. If someone sends an email to support@example.com, which doesn't exist, this particular message will still arrive at webmaster@example.com. If this forward wasn't marked as catch all, this message would bounce back to the sender with an error notification.
    • Delete: click the wastebasket icon to delete the forwarding rule.
    • Trouble Ticket: send your technical administrator a Trouble Ticket to get assistance with the forwarding rule.

      Note: You can have a mailbox named, say, mailbox1@domain.com and then create a forward with exactly the same name, i.e. mailbox1@domain.com. However, in H-Sphere no mail sent to mailbox1@domain.com is stored in it. A forward works only as a foward.

 

Forwarding to Multiple Addresses

To add one more destination address to a forward, do the following:

  1. Click the forward. This will open its properties on the right.
  2. Click the Edit icon in the Remote field.
  3. Enter a new destination address.

Related Docs:  

Mailboxes



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